FAQ | Frequently Asked Questions – REHABOTH

1. How can I place an order at REHABOTH?

Simply select your desired products, add them to your cart, and proceed through checkout.
Once completed, you will automatically receive an order confirmation via email.

2. Which payment methods does REHABOTH accept?

We offer several secure payment options, including:
– Credit card (Visa, Mastercard, Amex)
– Klarna 
– Instant Bank Transfer
– Google Pay

3. How long does shipping take?

Delivery within Germany usually takes 2–5 business days.
International orders may take slightly longer.
Once your order has been shipped, you will receive a shipping confirmation with a tracking number.

4. What are the shipping costs?

Within Germany, we ship our goods with DHL.
The shipping costs within Germany are €4.95 for standard shipping

5. Can I return my order to REHABOTH?

Yes! You can return items within 14 days of receiving them — unused, unwashed, and in their original packaging.
More details can be found in our Return Policy.

6. Does REHABOTH offer exchanges?

If you need a different size or color, simply return the item and place a new order with the desired variant.

7. How do I find the right size?

Use our Size Guide, available on every product page.
It explains exactly how to measure your bust, waist, hips, and inseam properly.

8. What if an item is sold out?

If an item is marked as “Sold Out,” you can sign up on the product page to be notified by email as soon as it becomes available again.

9. Can I change or cancel my order after placing it?

As long as your order has not yet been shipped, changes or cancellations may be possible.
Please contact our customer service as soon as possible.

10. How can I contact REHABOTH customer service?

You can reach us at any time via our contact form or by email.
We typically respond within 24–48 hours.